All products labeled as Vintage are at least 20 years old. 

Most vintage items won’t have “vintage” in their title, so always check the description for clarification. 

If an item is labeled as “vintage” in the product description, it meets the 20-year standard. 

In rare cases, there may be items on our Vintage page whose exact age or brand history cannot be determined, meaning they may not meet the 20-year age requirement. These items will not be labeled as “Vintage” in their product description.

We’re always here to help if you feel your item doesn’t match the description or arrives damaged.

If this is the case, please contact us within 14 days of receiving your order, and we’ll work to find a solution. 

To get in touch :

• visit our contact page
• send us a message on Instagram @neffffy__
• emails us at : onlyneffffy@gmail.com

We aim to get back to you within 24 hours.

Please note, we cannot accept returns for items that match their product description.

To ensure you’re happy with your purchase, we recommend reviewing the product details carefully before placing your order.

If you have any questions about a product or would like more details (such as a products measurements) please feel free to reach out to us on Instagram @neffffy__ or via email at onlyneffffy@gmail.com

We’re happy to offer any additional information to help you feel confident in your purchase.

For orders outside the UK, customs fees and taxes may apply, depending on your country’s regulations. These additional fees are the responsibility of the buyer and are not included in the purchase or shipping costs. For more details, we recommend checking with your local customs office.